Your GDPR Rights

Understand and exercise your data protection rights under the General Data Protection Regulation.

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction to GDPR Rights

The General Data Protection Regulation (GDPR) gives you specific rights regarding your personal data. As a user of Fluvsies Pocket World, you have the right to understand how your information is processed and to control that processing.

2. Data Controller Information

Data Controller: RaginBert Games

Address: 28 Riverside Avenue, Florence, Italy, 50123

Contact Email: support@raginbertgame.com

Website: raginbertgame.com

3. Your GDPR Rights

3.1 Right of Access (Article 15)

You have the right to obtain:

  • Confirmation that your personal data is being processed
  • Access to your personal data
  • Information about how your data is processed
  • Details about data sharing with third parties
  • Information about data retention periods
  • Information about your rights and how to exercise them

3.2 Right to Rectification (Article 16)

You have the right to:

  • Have inaccurate personal data corrected
  • Have incomplete personal data completed
  • Update your information when it changes
  • Request correction of misleading information

3.3 Right to Erasure - "Right to be Forgotten" (Article 17)

You can request deletion of your personal data when:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there's no other legal basis
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Erasure is required for compliance with legal obligations

3.4 Right to Restriction of Processing (Article 18)

You can request restriction of processing when:

  • You contest the accuracy of personal data
  • Processing is unlawful but you prefer restriction over erasure
  • We no longer need the data but you need it for legal claims
  • You object to processing pending verification of legitimate grounds

3.5 Right to Data Portability (Article 20)

You have the right to:

  • Receive your personal data in a structured, commonly used format
  • Transmit your data to another controller
  • Have your data transmitted directly where technically feasible
  • Export your game progress and settings

3.6 Right to Object (Article 21)

You can object to processing based on:

  • Legitimate interests (unless we demonstrate compelling legitimate grounds)
  • Direct marketing (unconditional right)
  • Scientific or historical research
  • Statistical purposes

3.7 Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

4. How to Exercise Your Rights

4.1 Contact Methods

To exercise any of your rights, contact us through:

  • Primary Contact: support@raginbertgame.com
  • Subject Line: "GDPR Rights Request - [Type of Request]"
  • Response Time: We will respond within 30 days

4.2 Information Required

When making a request, please provide:

  • Your full name and email address
  • Description of your relationship with our service
  • Specific right you wish to exercise
  • Any relevant details to help us locate your data
  • Proof of identity (if requested)

4.3 Verification Process

To protect your privacy, we may need to verify your identity before processing requests. We may ask for additional information or documentation to confirm you are the data subject.

5. Cookie Management

5.1 Cookie Consent

You can manage your cookie preferences through:

  • Our cookie consent banner when you first visit
  • Your browser settings
  • Contacting us to update preferences

5.2 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your choices and settings

5.3 Withdrawing Cookie Consent

You can withdraw cookie consent at any time by:

  • Clearing your browser cookies
  • Adjusting browser privacy settings
  • Contacting us to reset your preferences

6. Children's Data Protection

Special protections apply to children's data:

  • Parents can exercise rights on behalf of children under 16
  • We require verifiable parental consent for children's data processing
  • Parents can request access, correction, or deletion of their child's data
  • Children can exercise their own rights when they reach the age of digital consent

7. Data Processing Lawful Bases

We process your data based on the following legal grounds:

  • Consent: For marketing communications and optional features
  • Contract: To provide our game and services
  • Legitimate Interest: For service improvement and security
  • Legal Obligation: To comply with applicable laws
  • Vital Interest: To protect health and safety

8. International Data Transfers

When we transfer your data outside the EU, we ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Certification schemes and codes of conduct

9. Response Times and Fees

9.1 Response Times

  • Standard Response: Within 1 month of receipt
  • Complex Requests: Up to 3 months with explanation
  • Urgent Requests: We prioritize based on circumstances

9.2 Fees

  • Most requests are processed free of charge
  • Excessive or repetitive requests may incur reasonable fees
  • We will inform you of any fees before processing

10. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with:

  • Your local data protection authority
  • The Italian Data Protection Authority (Garante Privacy)
  • Any EU data protection authority

11. Data Breach Notification

In case of a data breach that poses high risk to your rights and freedoms:

  • We will notify you within 72 hours of becoming aware
  • We will describe the nature of the breach
  • We will explain the likely consequences
  • We will describe measures taken or proposed to address the breach

12. Updates to This Information

We may update this GDPR rights information to reflect changes in:

  • Legal requirements
  • Our data processing activities
  • Best practices in data protection

13. Contact Information

For any questions about your GDPR rights or to exercise them:

  • Email: support@raginbertgame.com
  • Subject: "GDPR Rights - [Your Request]"
  • Address: 28 Riverside Avenue, Florence, Italy, 50123
  • Response Time: Within 30 days

14. Additional Resources

For more information about GDPR and your rights:

  • European Commission GDPR website
  • Your national data protection authority
  • European Data Protection Board guidelines
  • Our Privacy Policy for detailed data processing information